Blackberry, VoxSmart partner to enable banks to monitor WhatsApp chats

Firms partnered to help financial corps comply with EU's Markets in Financial Instruments Directive

To enable financial institutions to monitor data on WhatsApp Chat and other encrypted messaging platforms in line with the upcoming European Union (EU) directive, BlackBerry has partnered with the leading mobile surveillance and compliance firm VoxSmart.

Together with BlackBerry UEM (Unified Endpoint Management), which connects and manages endpoints, VoxSmart's 'VSmart' will provide financial services firms with the ability to capture, record, store and analyse mobile voice, text and third-party instant messaging applications such as WhatsApp and WeChat.

"Together with VoxSmart, we can enable businesses around the world to effortlessly capture conversations on endpoints including smartphones, wearables, tablets and laptops," said Florian Bienvenu, Senior Vice President of EMEA Sales, BlackBerry.

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"This joint solution is an excellent example of how BlackBerry is leveraging its software portfolio and developing strong partnerships to secure the Enterprise of Things," Bienvenu added in a statement.
The companies have partnered to help financial services firms comply on time with the European Union's "Markets in Financial Instruments Directive" ('MiFID II').

MiFID II, which comes into effect on January 3, 2018, demands that all financial services firms in Europe must keep records of all services, activities and transactions for at least five years.

Records include all electronic and instant messaging communications, telephone conversations and text messages related to or intended to conclude in a transaction, even if one does not occur.

"VoxSmart is the only global mobile compliance solution that can capture, record, store and analyse both voice and third party instant message applications such as WhatsApp and WeChat," said Oliver Blower (read more...)